A group of my fellow NAPO-New England (National Association of Productivity and Organizing Professionals) members and I went on a behind-the-scenes tour of the Morgan Memorial Goodwill Industries, Boston. We learned about its mission, to help individuals with barriers to self-sufficiency, achieve independence and dignity through work. We learned about its origin. It was established by a Boston minister in 1895 but no longer has a religious affiliation. We learned about its efficiency as a community-based nonprofit. In 2022, $.89 of every dollar spent went to programs that helped transfer lives. We also witnessed first-hand how they effectively process their 680,000 individual donations. Needless to say the tour was very informative and educational. It left me with a greater understanding of what happens to donated goods, and an appreciation for all the excellent work this nonprofit does.
- Goodwill accepts gently-used goods in usable condition. Goods and clothing need to be washed and clean, void of pet hair and smoke. Goodwill does not clean or launder anything.
- Clothes can have slight rips, small stains, or missing buttons as long as it’s clean. Goodwill inspectors sort through the donations. It takes them 3 seconds to evaluate each piece. The damaged items get sold in bulk to textile recycle companies.
- Bag clothing donations rather than box them.
- Take shoes out of their original boxes unless they are brand new.
- They only accept new-in-package underwear and toys.
- Gently used bras and socks are acceptable.
For more details and donation guidelines visit their website.